Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

Info@8tecksolution.com

Call Us
Call Us

Call us to speak to a member of our team.

8tecksolution@gmail.com

Sales Department
Sales Department

Contact the sales department about software projects

Sales@8tecksolution.com

WhatsApp Support
WhatsApp Support

WhatsApp us to get quick support

8tecksolution@gmail.com

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our support team for help

Yes, we offer a demo of our software so you can explore its features and functionality before making a purchase. Simply request a demo on our website, and our team will arrange it for you.

Absolutely! Our cloud software is designed to be accessible on multiple devices, including desktops, laptops, tablets, and smartphones, ensuring you can work seamlessly wherever you are.

Yes, we offer custom development services to tailor our software to your specific needs. Our team will work with you to understand your requirements and create a solution that fits your business.

If you have an issue with your account, please contact our support team for assistance. Provide as much detail as possible about the issue, and we’ll help you resolve it promptly.

We provide various support options, including email support, live chat, and a comprehensive knowledge base. Our team is here to assist you with any questions or issues you may encounter.

To create an account, simply visit our registration page, fill out the required information, and follow the prompts to set up your account. You’ll receive a confirmation email once you’re registered.

We regularly release updates to enhance performance, introduce new features, and improve security. You’ll be notified of updates through the software and our communication channels.

After completing your purchase, you will receive an email with instructions on how to access your software. You can log into your account to download and get started.

To switch your subscription, contact our support team, and they will guide you through the process. You can also log into your account, navigate to the billing section, and select the new plan you'd like to switch to.

Yes, we offer a discount for annual payments. You can save more by selecting the annual subscription option at checkout.

Yes, you can cancel your subscription at any time. Simply contact our support team for assistance with the cancellation process.

If you experience any issues, our support team is here to help! You can reach out via email or whatsapp us for prompt assistance.

After completing your purchase, you will receive an email with instructions on how to access your software. You can log into your account to download and get started.

Yes, all customers receive updates and improvements as part of their purchase, ensuring you always have access to the latest features and security enhancements.

We accept various payment methods, including credit and debit cards, PayPal, and bank transfers. Please check our payment page for the latest options.

If you don’t renew your software license, your access to the software will be suspended, and you will no longer receive updates or support. To regain access, you will need to renew your license.

Yes, your payment information is secure. We use industry-standard encryption and secure payment gateways to protect your data. We do not store your payment details on our servers.

If your payment fails, please check that your payment details are correct, including the card number and expiration date. If the issue persists, contact your bank or card issuer for assistance. You can also reach out to our customer service for help.

After completing your payment, you will receive a confirmation email with the details of your transaction. If you do not receive this email within a few minutes, please check your spam folder or contact our customer support for assistance.

We offer a free trial for our service! If you're interested in exploring our features, please contact our sales team or customer support via WhatsApp for more information. They’ll be happy to assist you with any questions you may have!

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and UPI. For any specific inquiries or if you need assistance with payment options, feel free to contact our support team!

To reset your password, go to the login page and click on the "Forgot Password?" link. Follow the prompts to enter your email address, and you’ll receive a link to create a new password.

If you’re unable to access your account, please check if you’re using the correct username and password. If the issue persists, try resetting your password. If you still can’t log in, contact our support team for further assistance.

To update your account information, log in to your account and navigate to the “Account Settings” section. From there, you can modify your personal details, email address, and password.

User guides and tutorials can be found in the “Help Center” section of our website. You can browse through various topics or use the search bar to find specific guides related to your needs.

You can reach our customer support team by filling out the contact form on our website, emailing us at info@8tecksolution.com , or messaging us on WhatsApp. You can also call our hotline at +91 9008892107. We’re here to assist you from 9:00 AM to 5:30 PM, Monday to Friday.

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