Travel agencies needed a central platform to manage travel packages, itineraries, client communications, and payments. Many were relying on spreadsheets and emails, leading to inefficiency and poor customer experience.
Research:
Travel agencies needed a central platform to manage travel packages, itineraries, client communications, and payments. Many were relying on spreadsheets and emails, leading to inefficiency and poor customer experience.
Solution:
TravelLogix was developed as a cloud-based travel agency platform. It includes features for package creation, itinerary builders, client profiles, booking calendars, invoice generation, and integration with travel APIs for flights and hotels. A client portal allows travelers to view personalized itineraries, documents, and receive updates.
Results:
Agencies using TravelLogix reduced booking management time by 50% and reported improved customer retention due to better service and convenience. One large agency onboarded 800 clients in the first 6 months using the platform.
Conclusion:
TravelLogix transformed outdated workflows into a digital, scalable system that elevated both the client and agency experience in the travel industry.